Imogen’s Bright Beginning leads to national staff award

An Exeter supported housing worker has been named as the winner of her employer’s national staff awards, after being recognised for her dedication to supporting people who are experiencing homelessness in the area.

Imogen Tucker, 19, who is Deputy Local Service Manager at Sanctuary Supported Living’s Howell Road supported housing service, won the ‘Bright Beginnings’ category for newer members of staff at the company’s recent staff awards, against tough competition from new colleagues from across Sanctuary.

Imogen was nominated for her enthusiasm, dedication and calm, can-do attitude, when working in extremely difficult circumstances, and supporting clients who are living on the streets - many of whom have complex physical and mental health needs.

The awards were judged by members of Sanctuary’s executive team, including Group Chief Executive, Craig Moule. The judges were especially impressed with the way Imogen has approached some particularly challenging situations, including dealing with several instances of clients experiencing overdoses, leading to her performing CPR, administering the anti-overdose medication Naloxone, and supporting the clients while waiting for an ambulance.

The ’Sanctuary Stars’ award winners were announced at a ceremony held in Birmingham. The ceremony was opened by an inspiring speech from Baroness Floella Benjamin, who then presented Imogen and the other winners with their awards.